Yeah, good one. Happens to everybody. The original password for the Lightshark wifi network is ''sharkjaws''. They strongly suggest changing the password as soon as you purchase the console. If you have forgotten your password, simply hookup a computer or laptop directly to the ethernet port at the back of the console. Go to your browser and enter the following address in the search bar 18.104.22.168. This will take you directly into the software without requiring a password. Now you can access your settings and check or change your password.